1/23/2024 0 Comments Workforce time clock softwareHourly employees value control over their schedule-in a recent survey from Shiftboard, 87% of respondents considered it extremely important-and providing flexibility can make it easier to retain them. To improve retention, analytics can increase flexibility and reduce burnout by taking into account employees’ preferred shift times and making it easier for employees to swap shifts. Turnover is predictably high among the hourly workforce, and sourcing hourly workers remains one of the top areas of concern for organizations. Time and attendance software is more reliable than paper spreadsheets or time clocks for monitoring employee working hours and can remedy overreporting by automatically clocking employees in and out. Meanwhile, time theft-when employees overreport the hours they’ve worked-can become a massive expense for organizations, and a survey by Software Advice found that 43% of respondents have exaggerated the number of hours they’ve worked in a shift. Analytics can also be applied to prevent the schedule gaps that lead to unpredictable opening hours, avoidable long lines, and disappointed customers. Organizations can use analytics to understand the impact of vacant shifts and make an informed decision about whether the potential revenue justifies increased staffing. Lost revenue from shortened opening hours or insufficient staffing adds up. By analyzing employee absenteeism patterns, organizations can identify drivers of absenteeism, explore links between overtime and absenteeism, address employee performance issues, and have back-ups in place in case an employee calls in sick. Analytics can show organizations when and where they’re racking up overtime hours and help them adjust scheduling to prevent unnecessary overtime. Overtime is expensive, and when it’s not carefully forecast and managed, it can derail an organization’s staffing budget. Reduce unnecessary overtime and manage absenteeism With more information about when and where employees are needed, organizations can easily test different scheduling options to achieve optimal deployment of their hourly workforces and manage costs. AI-powered analytics can also alert managers to upcoming changes or seasonality and identify scheduling gaps that might have gone unnoticed in the days of paper spreadsheets. Optimize scheduling and manage costsīy predicting when and where businesses will face increased demand, organizations can schedule employees appropriately to meet demand without overstaffing at slower times. Analytics give organizations and their leaders a powerful new lens to view their workforces through. With analytics, organizations can: 1. Understaffed restaurants and hospitals, months-long manufacturing delays, reduced store hours-the difficulties of managing hourly workforces are all around us, and they have only increased since the pandemic. How attendance and time analytics can help Time and attendance analytics can help organizations connect and make sense of their labor data to improve management and decision-making for a massive impact.Īdding time and attendance analytics to your workforce management software can give your customers a leg up in managing their most important and expensive resource: their people. With 76.1 million workers over age 16 paid at hourly rates in 2021-almost 56% of all wage and salary workers-the challenge is both widespread and complex. Without it, the business and employees suffer, and important work is interrupted, delayed, or left incomplete.įrom hospitals, retail, and hospitality to factories and manufacturing, myriad industries depend on hourly workforces, and managing their schedules and needs is essential to staying competitive. Striking a balance between workers’ well-being and hours worked requires careful attention to workforce management and scheduling. Organizations powered by hourly workers face unique challenges as they strive to boost productivity while retaining employees.
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